Support & FAQ

SUPPORT

We are committed to providing you with the support you need at the time you need it.

Please do not hesitate to contact us if you have any concerns. Your questions are most welcome, and we will respond as promptly as possible. 

 

You can contact us at:

Contact Spain 

+34 660 643 145
+34 676 882 443

Contact UK

+44 20 8133 8803
+44 771 840 4662


FAQ

step1_1.jpg360 EVWeb Explainer videos for Website

The 360 EVWeb subscription is £25 (ex vat) per unique URL.

There are currently 10 videos in our library, and we are working on producing new ones to be added! We welcome your feedback and suggestions for future videos.

Yes! Your subscription gives you access to every video in our library. We will be adding new videos periodically.

Yes! The setting up fee is a one-off payment for the 360 EVWeb Explainer videos for Website. Whenever you want to add a new video to your Website we will customise it for you at no extra cost.

We will provide you with the code for your website admin to embed them in your website or if you give us the access , we can embed them in the relevant pages of your website.

Yes, all the videos have a voice-over and settle music to enhance the viewing experience.

The minimum contract period is 12 months, after that, you can cancel at anytime. Please let us know at least 10 working days before the payment collection date, otherwise so the money is not debited from your account.

 

The setting up fee covers the customization of all the videos, with your practice logo, opening caption based on your brand colours, and inserting up to 3 images or video clips provided by you.

The setting up fee for this service is £75.

step1_2.jpg360 WRTV Waiting Room Signage System

The 360 WRTV subscription is £40 (ex vat) per unique URL.

There are currently 10 videos in our library, and we are working on producing new ones to be added! We welcome your feedback and suggestions for future videos.

The setting up fee covers the setting up of the device, the software license, and technical support when you install it on your tv.

It also covers the customization of all the videos, with your practice logo, opening caption based on your brand colours, and inserting up to 3 images or video clips provided by you.

The setting up fee for this service is £120.

Yes! Your subscription gives you access to every video in our library. We will be adding new videos periodically.

Yes! The setting up fee is a one-off payment for the 360 WRTV Waiting Room Signage System. Whenever you want to add a new video to your Waiting Room TV Library we will customise it for you at no extra cost.

When you sign up for 360 WRTV, we will provide you with an HDMI microcomputer with your customised videos.

We will also give you full training on how to use the system and how you can add your own videos and graphics.

If your time is limited and unable to manage the content, we offer managing services. Contact us.

The minimum contract period is 12 months, after that, you can cancel at anytime. Please let us know at least 10 working days before the payment collection date, otherwise so the money is not debited from your account.

Yes, all the videos have a voice-over and settle music to enhance the viewing experience.

The audio of the videos can be muted from the control panel of the 360 WRTV System.

step1_3.jpg360 EVWeb + 360 WRTV 

The 360 EVWeb + 360 WRTV is a combination of our two Dental Marketing Video Services.

The subscription to this combo is £50 (ex vat) per unique URL and WRTV Screen.

This service is a combination of our other two Digital Marketing Video Services. But there is only one set-up fee of £120 for this combination.

As in the other services, it covers the setting up of the device, the software license, and technical support when you install it on your tv.

As well as the customization of all the videos, for your Website and Waiting Room TV, with your practice logo, opening caption based on your brand colours, and insertion of up to 3 images or video clips provided by you.

Yes! Your subscription gives you access to every video in our library. We will be adding new videos periodically. We welcome your feedback and suggestions for future videos.

Yes! The setting up fee is a one-off payment for the 360 WRTV Waiting Room Signage System. Whenever you want to add a new video to your Waiting Room TV Library we will customise it for you at no extra cost.

The minimum contract period is 12 months, after that, you can cancel at anytime. Please let us know at least 10 working days before the payment collection date, otherwise so the money is not debited from your account.


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Contact UK

+44 20 8133 8803
+44 771 840 4662

Contact Spain 

+34 660 643 145
+34 676 882 443

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